Leticia Santiago

Director of Operations

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With over 15 years of experience in the Financial Services industry, Leticia is a results-driven Director of Operations known for optimizing efficiency, enhancing team performance, and exceeding business goals. She specializes in streamlining operations, boosting employee morale and retention, and implementing strategic initiatives that drive organizational success. Passionate about leadership development, Leticia designs and delivers impactful training programs that empower teams to excel.

An innovative and proactive leader, Leticia excels at identifying opportunities for improvement, developing creative solutions, and surpassing expectations. She is highly skilled in fostering strong relationships with clients, staff, and colleagues and has a proven track record of building cross-functional teams. Her ability to enhance collaboration and communication across departments plays a vital role in driving sustainable business growth.

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