Leticia Santiago

As Operations Manager, Leticia brings over 10 years of experience in the Financial Services industry. Leticia has experience improving operational efficiency within the company, driving staff morale and retention, and exceeding operational and business goals. Leticia prides herself in developing and executing intensive training to improve high-performing teams. Her qualifications in empowering organizations to succeed and improving the bottom line have been an essential part of her success story.

She is adept at identifying areas in need of improvement, developing innovative solutions, and surpassing all goals and expectations. As an enterprising leader, Leticia is skilled in cultivating excellent relationships with key clients, staff, and colleagues. She has been highly effective at building cross-functional teams and developing inter-department communication/collaboration to drive business goals.